So the Elevation Dock is absolutely beautiful and the frictionless connector was just amazing, but then the iPhone 5 came out and ruined it all. Its not the fault of the guys at ElevationLab, Apple tied their hands and from what I hear they are still working on a better solution, but until then its actually pretty easy to get the dock back to working like it should and you can probably do it with what you find around your house (especially if your married or a woman).
watch the video for all the details (basically you just file down both sides of the connector). But be very careful In the video I filed down the entire sides. Focus on just the top area where the indentions are.
Disclaimer: I take no responsibility if you file down the cable too much and ruin your lightning cable, just FYI.